by Joseph Nguyen | How To
No digital asset is a standalone entity anymore; each one exists inside a complex network of interconnected products, living on various platforms and levels of interaction within the whole online ecosystem. Efficiency expands exponentially when the time, effort, and...
by Joseph Nguyen | Tips & Trikcs
The way people consume media has changed a lot. Now people prefer to watch videos. This means that people who make good audio content do not have a good way to show it. This can be a problem for people who make podcasts or voiceovers for tutorials or even just a...
by Joseph Nguyen | Tips & Trikcs
When people hear about artificial intelligence in customer service, they often picture robots replacing human employees. While that makes for attention-grabbing headlines, it doesn’t reflect what’s happening in most businesses. Instead of replacing people,...
by Joseph Nguyen | How To
A bad phone recording can’t be saved in editing. I learned that the hard way after a 40-minute interview with a guest who was driving with the windows down. The conversation was great. The audio was road noise with a voice buried somewhere underneath. There was...
by Joseph Nguyen | How To
YouTube’s own data confirms that 90 percent of top-performing videos use custom thumbnails. The average channel click-through rate sits between 2 and 10 percent, but the channels consistently pulling in subscribers and recommendations hit 12 to 15 percent and...